Refund and Returns Policy

At Countryside BD, we strive to provide you with a seamless and satisfying shopping experience. If for any reason you are not completely satisfied with your purchase, we have a Refund and Returns Policy in place to ensure your peace of mind.

1. Eligibility:
   • Items must be unused, in their original condition, and with all tags attached.
   • Returns must be initiated within [X] days of receiving the order.
2. Return Process:
   • Contact our customer support team to initiate a return request.
   • We will provide you with instructions on how to return the item.
   • Please ensure the item is securely packaged to prevent any damage during transit.
3. Refund Options:
   • We offer refunds in the original form of payment or store credit, based on your preference.
   • The refund will be processed within [X] business days upon receiving the returned item.
4. Exclusions:
   • For hygiene purposes, certain items like intimate wear or earrings may not be eligible for return unless they are defective or damaged.
5. Shipping Costs:
   • Return shipping costs will be the responsibility of the customer unless the return is due to our error or a defective item.

Please refer to our detailed Refund and Returns Policy on our website for further information and specific instructions. If you have any questions or need assistance, our dedicated customer support team is here to help. Your satisfaction is our top priority, and we are committed to resolving any issues promptly and fairly.